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Press Releases

Kinetic Data’s Request Management Tool Offers Unmatched Flexibility for HR Departments Whose Complex Needs Go Beyond the Limited Capabilities of “Off the Shelf” Products

Vendor brings game-changing software to annual SHRM event with a self-managed HR portal that allows personnel to save time and gain independence from IT.

SAN DIEGO, Calif.—June 28, 2010—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced that it will be showcasing an HR service management portal at the 62nd annual SHRM conference, from June 28–30, 2010, in San Diego. Kinetic Request enables HR groups to quickly and easily build self-service portals that accelerate employee onboarding, provisioning, and request approvals. Human Resources employees of all levels will be able to learn about the capabilities of Kinetic Request in booth #3606 in the exhibition hall.
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Kinetic Data Partners With Prominent BMC Reseller Online DM, Netting a Swift Sale to Major Mobile Phone Company
in Malaysia

Remedy users in Malaysia now have access to and support for Kinetic Data’s service
management tools.

ST. PAUL, Minn. and SYDNEY, Australia—April 27, 2010—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced that it has partnered with Online DM Sdn Bhd, a subsidiary of Green Ocean Corporation Berhad (GOCEAN:MESDAQ). Online is a major reseller of BMC Remedy products with headquarters in Malaysia. Effective immediately, Kinetic Data’s BSM products are available to Online’s customers.
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Kinetic Data Has Record-breaking Sales in December
and Reports More Than 30 Percent Increase in 2009
Product Revenue

Software vendor fulfills goal to grow through partner program in 2009; looks to
further amplify growth with major product release in 2010.

ST. PAUL, Minn.—Feb. 3, 2010—Shrugging off the lingering global economic malaise, Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced a 31 percent increase over 2008 in overall product sales for its fiscal year ending Dec. 31, 2009. The month of December alone exceeded company sales records for combined services and product revenues.
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Kinetic Data Named “Innovator of the Year” by
Worldwide Remedy User Group (WWRUG09)
Conference Attendees

Award comes from an independent group of BMC Remedy users who recognize the value of vendor’s Kinetic Request service catalog tool.

St. Paul, Minn.—Nov. 19, 2009—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced that it has been named “Innovator of the Year” by the independent Remedy user group community. The company presented Kinetic Request—a software tool that empowers business process owners in departments across the enterprise to design and manage their own service request management portals—to support its nomination. Ten other vendors vied for the coveted award.
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Kinetic Data Offering Two Full Days of Free Educational Tracks at Inaugural Worldwide Remedy User Group (WWRUG09)

Independent Remedy User Group conference creates an environment infused with education and valuable user feedback.

St. Paul, Minn.—Oct. 28, 2009—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced that as a sponsor of the Worldwide Remedy User Group (WWRUG09), taking place November 9–13, 2009 in Las Vegas, it will provide two full days of educational tracks that reveal how Kinetic Data tools leverage the value of BMC Remedy throughout the entire enterprise.
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Kinetic Data’s Online Calendar Tool Added to the U.S. Navy's Official Registry of Application and Database Management Systems (DADMS)

Inclusion approves Kinetic Calendar for use in all Navy and Marine Corps Information Technology systems.

St. Paul, Minn.—Oct. 13, 2009—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced that its Kinetic Calendar software has received DADMS validation (ID #55507). DADMS—Department of the Navy (DoN) Application and Database Management System—is a registry of official Navy and Marine Corps IT systems and applications allowed to go onboard a Navy ship. Each application on the DADMS list has been examined and put into compliance with the Navy's application reduction initiative.
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Kinetic Data Sees Robust Revenue Results in Thin Economy

Developer of BSM tools tripled product sales in Q2, with June sales nearly five times higher in 2009 than previous year.

ST. PAUL, Minn.—Aug. 26, 2009—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, announced today that the company is experiencing record-breaking sales revenues this year. The month of June in particular had sales that were five times higher than the same period in 2008.
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Kinetic Data Launches Problem Collaboration Tool That Tracks Service Delivery Problems in Real Time, Online

Kinetic Response speeds problem resolution and eliminates the need for face-to-face meetings by enabling online collaboration until a problem is resolved.

SAINT PAUL, Minn.—May 04, 2009—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced the availability of Kinetic Response, a new problem collaboration tool that tracks service delivery issues and enables teams to work together—online and in real time—to resolve problems.
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Kinetic Data Doubles Annual Product Revenue in a Tough Business Climate

Developer of BSM tools built on BMC Remedy cites growth fueled by must-have product innovations and significant growth of partner network.

ST. PAUL, Minn.—Jan. 19, 2009—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced results for the fiscal year ending Dec. 31, 2008. Company product revenues increased more than 100 percent over 2007. These results continue a trend of doubling year-over-year revenues that started in 2003.
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$20+ Billion Technology Services Provider Selects Kinetic Data’s Service Request Management Software for Its Largest Customer

Kinetic Request will streamline the request fulfillment process, support 800,000(+) 
personnel and bring significant savings to both organizations.

ST. PAUL, Minn.—Nov. 10, 2008—Kinetic Data (http://www.kineticdata.com), the leading provider of third-party business service management (BSM) tools built on the BMC Remedy Action Request (AR) System platform, today announced that Kinetic Request has been chosen by a major global IT services company to address the request management issues of its largest customer. The company, with global headquarters in Plano, Texas, delivers one of the industry's broadest portfolios of IT and business process outsourcing services to corporate and government customers worldwide. Using Kinetic Request, they will implement a system that supports 800,000 users worldwide.
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