Handler · Version 1

BMC ITSM7 Approval Approve

About

This handler approves a specific AP:Detail-Signature record. If the approver specified is actually an alternate, the approval will note the approver they are an alternate for as the approver and them as the alternate. If the approver specified is not a valid approver or alternate, the handler will error.

Note that the record ID is a join form record ID and is the two 15 digit numbers separated by a pipe character.

Configurations

Name	Description	Sample
server	Remedy Server Name or IP Address
username	Remedy Login Name
password	Remedy Password
port	Remedy TCP Port	0
prognum	Remedy RPC Prognum	0
authentication	Remedy Authentication String

Parameters

Name	Description	Sample
Approver	The approver the handler should log in as. This should be the approver for approvers and the alternate if an alternate is approving.	Demo
Approval Record ID	The unique ID (field 1) for the Approval Detail-Signatre Record to be approved	000000000000025\|000000000000023
Approval Status	Whether the approval was approved or rejected. Valid Values: Approved, Rejected, Hold, More Information, Cancelled	Approved
Approval Comments	Any comments provided.

Results

Name	Description
Date Approved	The Date/Time that the Approval was submitted.

Changelog

BMC ITSM7 Approval Approve (2014-08-01)

Initial version. See README for details.

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About
Configurations
Parameters
Results
Changelog

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