About
Updates a single ITSM v7.x CTM People entry related to the Remedy Login specified.
Note: If a site is provided and a site ID is not, an error will occur. If a site is provided without city, country, state, street, timezone, and zip/postal code information, the site will be set, but the "Site Address" field in CTM:People will still display the old location/address.
Note: If one component of the phone number is passed, all 4 should be.
Configurations
| Name | Description | Sample |
|---|---|---|
| server | Remedy Server Name or IP Address | |
| username | Remedy Login Name | |
| password | Remedy Password | |
| port | Remedy TCP Port | 0 |
| prognum | Remedy RPC Prognum | 0 |
| authentication | Remedy Authentication String | |
| enable_debug_logging | Enable debug logging if the value is set to 'Yes'. | No |
Parameters
| Name | Description | Sample |
|---|---|---|
| Remedy Login ID: | The Remedy Login ID associated to the CTM People record to update. | |
| Author: | The author of the modifications to the person record. | |
| Email Address: | The email address to set | |
| Region: | The region to set | |
| Site Group: | The site group to set | |
| Site: | The site to set | |
| Site ID: | The site id to set - required if setting site | |
| Site City: | The site city to set - required if setting site (to correctly populate address) | |
| Site Country: | The site county to set - required if setting site (to correctly populate address) | |
| Site State/Province: | The site state/province to set - required if setting site (to correctly populate address) | |
| Site Street: | The site street to set - required if setting site (to correctly populate address) | |
| Site Zip/Postal Code: | The site zip/postal code to set - required if setting site (to correctly populate address) | |
| Site Time Zone: | The site time zone to set - required if setting site (to correctly populate address) | |
| CC Business: | The phone number country code to set | |
| Area Code Business: | The phone number area code to set | |
| Local Part Business Phone: | The phone number local part to set | |
| Business Phone: | The phone number (put together) to set | |
| Language | The language to set (ex. en_US, fr_FR) | <%=@answers['New Language']%> |
Changelog
BMC ITSM7 Person Update (2014-06-30)
- Initial version. See README for details.
Download
GitHub
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