BMC ITSM7 Work Order Status Update

About

Updates the status and status reason if needed for a specific BMC ITSM7 Work Order (WOI:WorkOrder) request using the WOI:WorkOrderInterface form to interact with the work order.

Configurations

Name	Description	Sample
server1.hostname	Remedy Server Name or IP Address
server1.username	Remedy Login Name
server1.password	Remedy Password
server1.port	Remedy TCP Port	0
server1.prognum	Remedy RPC Prognum	0
server1.authentication	Remedy Authentication String
enable_debug_logging	Enable debug logging if the value is set to 'Yes'.	No
enable_filter_logging	Enable filter logging if the value is set to 'Yes'.	No

Parameters

Name	Description	Sample
Work Order ID:	The work order id of the record to be updated.
Status:	The status that the work order will be changed to.
Status Reason:	The status reason that the work order will be changed to. This is required if going to a completed status.

Results

Name	Description
Work Order ID	The work order id of the record updated.

Changelog

BMC ITSM7 Work Order Status Update (unknown)

• Initial version. See README for details.