BMC ITSM8 Associations to Asset Create

About

This handler creates a record in the AST:CMDB Associations form based on the information input by the end user, and returns the Request ID of the record created. The handler is just half of the equation. It should be used in conjunction with bmcitsm8assoctoX_create where X is the type of record you are creating an association with, ex. change, incident, contract.

Configurations

Name	Description	Sample
server	Remedy Server Name or IP Address
username	Remedy Login Name
password	Remedy Password
port	Remedy TCP Port	0
prognum	Remedy RPC Prognum	0
authentication	Remedy Authentication String

Parameters

Name	Description	Sample
Consolidated Status	Consolidated Status (status of Form Name01 record, Ex Executed for Contract, Scheduled for Change, etc)	Scheduled
Form Name01	Form Name01 (Ex: CTR:MasterContract, HPD:Help Desk, CHG:Infrastructure Change)	CHG:Infrastructure Change
Form Name02	Form Name02 (Ex: AST:ComputerSystem)	AST:ComputerSystem
Form Name01 ID	INC ID, Change ID, The contract's instance ID, etc	CRQ000000012352
Asset Reconciliation ID	The asset's reconciliation identity	RE005054661F4Us1NYA8XgpDab
Form Name01 Desciption	INC ID: Summary, Change ID: Summary, Contract Name, etc	CRQ000000012352: Install Windows 7 Patches
Association Type	Association type	Attached to
Request Type	Request Type (Ex. Contract, Infrastructure Change, Incident, etc)	Infrastructure Change
Lookup Keyword	Lookup Keyword relates (Class ID of the Asset - ex: MAINCHANGE, MAINHELPDESK, BMC_COMPUTERSYSTEM, not required on contract relationships)	MAINCHANGE
Parent Dataset ID	Parent DataSetID (most likely BMC.ASSET, not used on contract relationships)	BMC.ASSET

Results

Name	Description
AST:CMDB Associations Entry ID	The Request ID of the AST:CMDB Associations record that was created.

Changelog

BMC ITSM8 Associations to Asset Create (2015)

• Initial version. See README for details.