About
This handler creates a record in the CHG:Associations form based on the information input by the end user, and returns the Request ID of the record created. The handler is just half of the equation. It should be used in conjunction with bmcitsm8assoctoasset_create handler.
Configurations
Name | Description | Sample |
---|---|---|
server | Remedy Server Name or IP Address | |
username | Remedy Login Name | |
password | Remedy Password | |
port | Remedy TCP Port | 0 |
prognum | Remedy RPC Prognum | 0 |
authentication | Remedy Authentication String |
Parameters
Name | Description | Sample |
---|---|---|
Dataset ID | The Dataset ID, usually BMC.ASSET | BMC.ASSET |
Lookup Keyword | The lookup keyword the item (for CMDB relationships, the ClassID ex: BMC_COMPUTERSYSTEM) | BMC_COMPUTERSYSTEM |
Form Name 01 | Form Name 01 (for CMDB relationships, the Asset form name, ex: AST:ComputerSystem | AST:ComputerSystem |
Form Name 02 | Form Name 02 (the change form name, ex: CHG:Infrastructure Change) | CHG:Infrastructure Change |
Related Item ReconID | Reconciliation ID of the item being related | RE005054661F4Us1NYA8XgpDab |
Change Request Number | CRQ Number | CRQ000000012352 |
Related Item Name | Related item name (i.e., server name) | WinBlade123 |
Association Type | Association type (ex: 'Related to') | Related to |
Request Type | Request Type (ex: 'Configuration Item') | Configuration Item |
Results
Name | Description |
---|---|
CHG:Associations Entry ID | The Request ID of the CHG:Associations record that was created. |
Changelog
BMC ITSM8 Assoc to Change Request Create (2015)
- Initial version. See README for details.
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