BMC ITSM9 Person Retrieve

Configurations

Name	Description	Sample
kapi_server	The Kinetic ARS API application, if running task locally could be http://localhost:8008/	http://server:port/api
kapi_username	Name of user account that has permission to use the Kinetic API
kapi_password	Password for the Kinetic API user	*********
api_server	The ITSM ARS API application, if running task locally could be http://localhost:8008/	http://server:port/api
api_username	Name of user account that has permission to use the ITSM API
api_password	Password for the ITSM API user	*********
enable_debug_logging	Enable debug logging if the value is set to 'Yes'.	No

Parameters

Name	Description	Sample
Error Handling	Determine what to return if an error is encountered.
Remedy Login ID:	The Remedy Login ID associated to the CTM People record to retrieve

Results

Name	Description
Remedy Login ID	The 'Remedy Login ID' of the retrieved CTM:People record.
Email	The 'Email' of the retrieved CTM:People record.
First Name	The 'First Name' of the retrieved CTM:People record.
Middle Initial	The 'Middle Initial' of the retrieved CTM:People record.
Last Name	The 'Last Name' of the retrieved CTM:People record.
Job Title	The 'Job Title' of the retrieved CTM:People record.
Nick Name	The 'Nick Name' of the retrieved CTM:People record.
Corporate ID	The 'Corporate ID' of the retrieved CTM:People record.
Profile Status	The 'Profile Status' of the retrieved CTM:People record.
Contact Type	The 'Contact Type' of the retrieved CTM:People record.
Client Sensitivity	The 'Client Sensitivity' of the retrieved CTM:People record.
VIP	The 'VIP' of the retrieved CTM:People record.
Support Staff	The 'Support Staff' of the retrieved CTM:People record.
Assignment Availability	The 'Assignment Availability' of the retrieved CTM:People record.
Company	The 'Company' of the retrieved CTM:People record.
Organization	The 'Organization' of the retrieved CTM:People record.
Department	The 'Department' of the retrieved CTM:People record.
Region	The 'Region' of the retrieved CTM:People record.
Site Group	The 'Site Group' of the retrieved CTM:People record.
Site	The 'Site' of the retrieved CTM:People record.
Desk Location	The 'Desk Location' of the retrieved CTM:People record.
Mail Station	The 'Mail Station' of the retrieved CTM:People record.
Phone Number Business	The 'Phone Number Business' of the retrieved CTM:People record.
Phone Number Mobile	The 'Phone Number Mobile' of the retrieved CTM:People record.
Phone Number Fax	The 'Phone Number Fax' of the retrieved CTM:People record.
Phone Number Pager	The 'Phone Number Pager' of the retrieved CTM:People record.
ACD Phone Num	The 'ACD Phone Num' of the retrieved CTM:People record.
Corporate E-Mail	The 'Corporate E-Mail' of the retrieved CTM:People record.
Accounting Number	The 'Accounting Number' of the retrieved CTM:People record.
ManagersName	The 'ManagersName' of the retrieved CTM:People record.
ManagerLoginID	The 'ManagerLoginID' of the retrieved CTM:People record.
Cost Center Code	The 'Cost Center Code' of the retrieved CTM:People record.

Changelog

BMC ITSM9 Incident Create (2016-10-10)

• Initial version. See README for details.