BMC ITSM9 Support Group Membership Add

About

Adds the given user (indicated by Login ID) to the specified ITSM Support Group using the REST API. The person must be a Support Staff (indicated on the CTM:People record) already. The Association record is created as NOT the default group for the individual.

Configurations

Name	Description	Sample
api_server	The ITSM ARS API application, if running task locally could be http://localhost:8008/	http://server:port/api
api_username	Name of user account that has permission to use the ITSM API
api_password	Password for the ITSM API user	*********
enable_debug_logging	Enable debug logging if the value is set to 'Yes'.	No

Parameters

Name	Description	Sample
Error Handling	Determine what to return if an error is encountered.	Raise Error
New Member Login Id	The new member login id
Assignment Availability	The new member Assignment Availability, Yes or No
Role	The new member login id, Member or Associate Member
ITSM Support Company	The ITSM Support Company to Add person to	My Company
ITSM Support Org	The ITSM Support Org to Add person to	This Org
ITSM Support Group Name	The ITSM Support Group name to Add person to	My Group
Short Description	Short Description

Results

Name	Description
Handler Error Message	Error, if one is found
Result	Json result of the update
Support Group Association ID	Field 1 from the created record.

Changelog

BMC ITSM9 Support Group Member Add V1 (2018-06-29)

• Initial version. See README for details.