BMC Remedy Email Message Create

Configurations

Name	Description	Sample
server	Remedy Server Name or IP Address
username	Remedy Login Name
password	Remedy Password
port	Remedy TCP Port	0
prognum	Remedy RPC Prognum	0
authentication	Remedy Authentication String
enable_debug_logging	Enable debug logging if the value is set to 'Yes'.	No
mailbox_name	Mailbox Name of the Mailbox Configuration that will be used to send email messages

Parameters

Name	Description	Sample
To	The address the email message will be sent to	<%= @answers['Recipient'] %>
Subject	The subject of the email message	<%= @answers['Message Subject'] %>
Body	The body of the email message	<%= @answers['Message Body'] %>
Priority	The priority associated with the email message	3
Submitter	Remedy User ID to be listed as the submitter of the email message	KD_WEBUSER

Results

Name	Description
Entry Id	The Entry Id of the Email Message record that was created.

Changelog

BMCRemedyEmailMessageCreateV3 (2014-12-10)

• Updated so it will work in Task 4 or 3

BMCRemedyEmailMessageCreateV2 (2014-03-06)

• This handler is safe to use in a subtree because it does not rely on any @base information to process. All data is passed into the handler as parameters.

BMCRemedyEmailMessageCreateV1 (2010-04-19)

• Initial version.