Remedy Generic Dataload

About

This handler takes a CSV file with Remedy form DB field names in the first row and loads the data into the specified Remedy form.

Configurations

Name	Description	Sample
server	Remedy Server Name or IP Address
username	Remedy Login Name
password	Remedy Password
port	Remedy TCP Port	0
prognum	Remedy RPC Prognum	0
authentication	Remedy Authentication String
enable_debug_logging	Enable debug logging if the value is set to 'Yes'.	No

Parameters

Name	Description	Sample
Remedy Form	Name of Remedy form to load data into	HPD:LoadTemplate
CSV File	Menu label of the attachment field containing csv file with header row.	Attachment
Submission ID	Instance ID of submitted item containing the attachment	<%=@base['CustomerSurveyInstanceId']%>

Results

Name	Description
Status
Error Code
Result Message

Changelog

Remedy Generic Dataload V2 (2016-08-30)

• updated file processing to be able to handle a csv with a return character

Remedy Generic Dataload V1 (2016-08-25)

• Initial version. See README for details.