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Handler · Version 1

Remedy User add Group BMC Remedy

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About

The User form in Remedy is used to track all Users and their permissions. This handler allows you to update the fields listed above with new values, blank values (represented by the keyword 'nil') or to leave the values alone (no answer passed as a parameter). Radio button options are validated in the handler before being applied. It is intended that the service item will limit the choices poosible. If an invalid choice is passed, an exception is raised.

Configurations
Name Description Sample
server Remedy Server Name or IP Address
username Remedy Login Name
password Remedy Password *********
port Remedy TCP Port 0
prognum Remedy RPC Prognum 0
authentication Remedy Authentication String
enable_debug_logging Enable debug logging if the value is set to 'Yes'. No
Parameters
Name Description Sample
Login Name: The lookup value that identifies which User record should be updated.
Group Name: The group to add.
Changelog

BMCRemedyUserUpdateV1 (2010-01-26)

  • Initial version. See README for details.
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