"The product's flexibility is where it really shines. The low-code functionality lets me quickly spin up forms and small applications while the ability to custom code solutions lets me add additional functionality to the platform."

"The team at Kinetic Data brings deep experience, technical skill, and creativity to the table in every interaction we have with them. Topping that off with their commitment to their customers makes working with Kinetic Data a success for us. The solutions we are developing with them in the Kinetic CE platform will enhance our ability to automate workflows into and outside of our ITSM application, as well as expand our capabilities for automation in other processes such as access management and onboarding/offboarding."

"Our biggest use for Kinetic at the moment is digitizing paperwork-intensive processes and automating workflows that used to require a lot of manual intervention. Using Kinetic has already helped us with tracking physical inventory and providing greater self-service support to our end-users. This helps out team better allocate their time and resources."

"We are using our migration to the Kinetic CE hosted application to move our online service request forms into a unified service portal. This modernizes our internal customer facing web presence and enables us to provide an enhanced experience for our users submitting online requests for service, including opening up the capability to submit using mobile devices. These improvements drive more traffic from our traditional phone-in service desk to customers submitting forms from within our service portal instead. Additionally, we are now able to plan for more complex workflows to be automated and integrated with applications beyond our ITSM solution."