Quickly, Effectively | resolve issues

Kinetic Event Management

A system to resolve and manage monitored events.

Effectively distribute events to appropriate teams.

Quickly resolve events with powerful embedded collaboration.

Event Management Dashboard
Request from for additional monitoring, suspension of monitoring, etc.
events are listed for for people or teams to work on

Event Management Features

Built on the Kinetic Platform, Event Management distributes and coordinates resolution activities across the organization.

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Visibility

Simply view related and historical events.

Office

Enterprise Ready

Works with the monitoring tools you already use.

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Teams

Events are assigned to teams so it can be quickly worked by anyone.

Users

Collaboration

Teams resolve events quickly with discussion based workflows.

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Open Integrations

Includes popular integrations to Service Now, BMC Remedy, Salesforce, G-Suite and hundreds of others.

Devices

Mobile Friendly

Users can resolve events with their desktops, tablets or mobile devices.

Event Management Benefits

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Robust workflows ensure all events get handled to resolution.

Glasses Visibility

Quickly view all events and the details of any activity.

Thumbs up Greater Uptime

Collaboration, teamwork, and visibility means all events are handled faster, providing greater uptime.

Built on the Kinetic Platform

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Low Code

With Kinetic, forms are built with our Drag & Drop designer which can meet any use case. Simple to complex, the Kinetic Form Builder was designed for citizen and seasoned developers alike.

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Fully Customizable

Build a portal you can be proud of. With Kinetic, you get full access to what's under the hood. Use your own HTML/CSS/JS to brand and build to your requirements, not ours.

Scale

Scalable

Kinetic was built for the enterprise. Whether you are running 10 or 10,000 processes, Kinetic can handle the load.

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Customer Stories

We take pride in the relationships we’ve made and the value we’ve provided. But don’t take our word for it:

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“Even on the weekends our dev servers are managed and problems are resolved quickly” -Matt Howe

Ready to try?

Cloud

Request a Service Portal

Take Service Portal for a test drive - free for 30 days.

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Get in touch

Get in touch to find out how Service Portal can help your organization.