Platform Architecture
A platform designed to sit above your existing systems
Kinetic's three-layer architecture separates the user experience from workflow logic and system integrations. Each layer operates independently, so you can modernize incrementally without disrupting your infrastructure.
Architecture overview
Three layers, one orchestration platform
Most enterprise platforms force you into a single monolithic stack. Kinetic takes a different approach: three decoupled layers that each handle a distinct concern. The experience layer controls what users see. The workflow layer controls what happens. The integration layer controls which systems are involved. Because these layers are independent, you can change the user experience without rewriting workflows, add new system integrations without touching the portal, or modify business logic without downtime.
This separation is what allows Kinetic to sit above your existing systems rather than becoming another system of record. Your existing tools — ServiceNow, Workday, Active Directory, Jira, SAP — stay in place. Kinetic orchestrates them from above, giving your users a single interface while your backend systems continue doing what they do well.
The three layers
Each layer is independently configurable, deployable, and extensible — giving you full control over how users interact with your systems.
Experience Layer
Self-service portals, dynamic forms, and service catalogs that present a unified interface to users — regardless of how many backend systems are involved. Users see one portal. The complexity stays hidden.
Workflow Layer
The orchestration engine that coordinates multi-step, multi-system processes. Conditional branching, parallel execution, approvals, escalations, and exception handling — all defined through configuration, not custom code.
Integration Layer
Pre-built connectors and a REST-based framework that link Kinetic to your systems of record. Over 100 connectors for ITSM, HR, identity, cloud, and ERP systems. Add new integrations without changing workflows or the user experience.
Deployment
Deploy where your requirements demand
Enterprise and government organizations have non-negotiable deployment requirements. Kinetic supports multiple deployment models to meet them.
Cloud-hosted
Managed deployment with automatic updates, scaling, and monitoring. Fastest path to production.
On-premise
Full deployment within your own data center for organizations that require complete infrastructure control.
Hybrid
Split deployment across cloud and on-premise environments to balance flexibility with compliance requirements.
IL5 / Air-gapped
Certified for Department of Defense IL5 environments. Operates in disconnected and air-gapped networks.
Frequently asked questions
Traditional platforms tightly couple the user interface, business logic, and system integrations into a single stack. Kinetic decouples these into three independent layers, so you can modify one without disrupting the others. This makes it faster to adapt to changing requirements and reduces the risk of modernization projects.
Yes. Kinetic is certified for IL5 environments and supports air-gapped deployments with no external network dependencies. The platform includes CAC/PIV authentication, full audit trails, and role-based access control to meet DoD and federal security requirements.
No. The layers are decoupled architecturally but managed through a unified administration console. Platform administrators configure all three layers from a single interface. The decoupling benefits your development and change management processes — not your operational overhead.
Yes. Most organizations start with a specific use case — for example, a self-service portal connected to one or two backend systems. You can expand to additional workflows, integrations, and portals incrementally without re-architecting what you have already built.
See the architecture in action
Get a technical walkthrough showing how Kinetic's three-layer architecture connects to your specific systems.