Privacy Policy
Updated: November 11th, 2024
At Kinetic Data, we believe in creating exceptional digital experiences built on trust. The privacy and security of your data is fundamental to that mission. Here's how we protect and respect your information:
Data Collection and Usage
When you interact with our website and services, we collect:
- Essential account information (name, company name, email address) for account personalization and communications
- Correspondence records for support and reference
- Website interaction data for analytics and improvement
- Survey responses and voluntary information
- Technical data such as IP address, browser type, and device information
- Form submissions and content downloads
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website:
- Essential cookies for website functionality
- Analytics cookies to understand site usage
- Preference cookies to remember your settings
- Marketing cookies to deliver relevant content
You can control cookie preferences through your browser settings. See our separate Cookie Notice for more details.
Marketing Communications
When you subscribe to our communications or download content:
- We'll send relevant product updates, industry insights, and event invitations
- Every marketing email includes an unsubscribe option
- You can update preferences or opt out at any time
- We track email engagement to improve our communications
Information Sharing
We will share information only:
- To provide requested products or services
- To improve our platform and services
- To prevent illegal activities, fraud, or security threats
- To comply with legal obligations
- In the event of a company merger/acquisition (with advance notice)
- With service providers who assist our operations (with appropriate data protection agreements)
We never sell your personal information to third parties.
International Data Transfers
If we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable data protection laws.
Security Measures
- SSL/TLS encryption for data transmission
- Encrypted file storage for attachments and images
- Encrypted database backups
- Regular security audits
- Access logging and monitoring
Law Enforcement
We require valid court orders for law enforcement data requests and will notify you unless legally prohibited.
Your Data Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request data deletion
- Withdraw consent
Contact support@kineticdata.com to exercise these rights.
Data Retention
- Active account data: Maintained while account is active
- Deleted account data: Purged within 30 days
- Marketing data: Retained until you opt-out
- Analytics data: Retained for 26 months
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy We'll notify you of significant changes via:
- Email notification to account owners
- Prominent website notices
- 30-day advance notice when possible
Questions? Contact us at privacy@kineticdata.com for privacy-related questions.