Terms of Service
By using the Kinetic Data website and related services ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").
At Kinetic Data, Inc. ("Company"), we believe in creating exceptional digital experiences built on trust. While we reserve the right to update these Terms of Service, we commit to notifying our users of significant changes.
Violation of any terms below may result in account termination.
Account Terms
Just as we empower organizations to secure their digital experiences, you are responsible for:
- Maintaining the security of your account and password
- All content and activity under your account
- Using the Service only for legal purposes
- Providing accurate information during signup
The Company cannot be liable for losses resulting from security breaches of your account.
Additional Account Guidelines:
- One login per person (no shared logins)
- Human users only (no automated registrations)
- Valid user information required
API Terms
We understand the importance of seamless integration. When accessing our Service via the API:
- Use is bound by this agreement plus specific API terms
- The Company is not liable for damages from API use
- Excessive API usage may result in suspension (with advance warning when possible)
Payment Terms
Our flexible platform comes with flexible payment options:
- Service includes limited free access
- Additional usage requires advance payment
- Plan changes take effect at next billing cycle
- All fees exclude taxes except U.S. federal/state taxes
- Tax collection/remittance handled where required
Cancellation and Service Terms
Just as our platform enables control over digital experiences, you control your account:
- Cancel anytime by contacting support@kineticdata.com
- Content inaccessible upon cancellation
- Permanent deletion within 30 days
- No prorated refunds for mid-cycle cancellations
The Company reserves the right to suspend or terminate service at its discretion.
Service Modifications
Reflecting our commitment to continuous improvement:
- Service features may change with notice
- Pricing changes announced 30 days in advance
- The Company is not liable for service modifications
Intellectual Property
We respect your rights while protecting ours:
- Your uploaded content remains yours
- Service design and elements are Company copyright
- Content must comply with U.S. copyright law
- We reserve the right to remove inappropriate content
General Conditions
Our commitment to exceptional digital experiences comes with certain understandings:
- Service provided "as is"
- Support via email
- Third-party vendors/partners used for infrastructure
- No unauthorized modification of Service
- No false association claims
- No unauthorized reselling
- Account suspension possible for excessive usage
- No abuse of customers or employees
- Technical processing may involve unencrypted transmission
Liability Limitations
The Company is not liable for:
- Service interruptions
- Data loss
- Accuracy of results
- Quality expectations
- Direct/indirect damages from service use
These Terms constitute our complete agreement. Questions? Contact support@kineticdata.com.
Changes to Service features are covered by these Terms. Continued use after changes implies consent.