Each department maintains its own platforms. Data doesn't flow between agencies. Citizens repeat information endlessly. Interoperability remains a distant promise while problems compound.
Forms require physical presence. Applications disappear into black holes. Status updates demand phone calls. Citizens spend hours on tasks that should take minutes in the digital age.
Staff drowning in spreadsheets and emails. Approvals stuck in paper trails. Compliance documentation consuming entire teams. Resources drain into administration instead of mission delivery.
FedRAMP, IL5, FISMA compliance creating barriers. Legacy systems too critical to replace. Every change requires extensive authorization. Innovation suffocates under necessary security.
No funding for wholesale replacements. Vendor lock-in consuming limited resources. Professional services eating implementation budgets. Agencies forced to maintain status quo.
One Portal for Every Citizen Journey
Create accessible, intuitive experiences that respect citizens' time. Staff access unified dashboards. Citizens self-serve without frustration. Partners collaborate securely. Your agency owns the experience while maintaining complete security.
Workflows That Adapt to Policy Changes
Deploy new services and update existing ones without vendor dependencies. From permit applications to benefit processing, build workflows that adjust as regulations evolve. Months become days. Years become weeks.
75% of business functions automated through self-service
10+ years of continuous operation and evolution
$4 billion in annual transactions processed (DISA)
USDA's National Information Technology Center faced manual processes, limited integration capabilities, and compliance bottlenecks that stretched projects beyond a year. Kinetic unified their service delivery, connected CMDB, Active Directory, vSphere, and Azure, and enabled complete self-service. Result? Four-day implementations, automated provisioning, and teams freed to focus on innovation instead of administration.
