Digital Experience Platform for Professional Services
Build Better Professional Services Experiences
The Kinetic Experience Platform empowers professional services firms to create seamless digital experiences that unite expertise with efficiency. Deliver exceptional client value while embracing your existing technology investments and unlocking new revenue opportunities as an implementation partner.
Navigate Professional Services Challenges
Today's professional services firms face unique obstacles in delivering digital excellence:
Resource Optimization:
Complex project demands require precise resource allocation
Client Expectations:
Growing demands for transparency and real-time collaboration
System Integration:
Critical data trapped in disconnected practice management tools
Service Innovation:
Pressure to expand offerings while maintaining quality
Operational Efficiency:
Manual processes slow down service delivery
Talent Management:
Need to optimize expertise across distributed teams
Create Experiences That Drive Value
The Kinetic Experience Platform enables you to optimize across key service areas:
Digital Transformation
- Build unified digital experience portals for clients and teams
- Implement secure digital workflows across service operations
- Enable seamless data integration for comprehensive insights
- Deploy automation that enhances service delivery
Customer Service Experience
- Elevate client interaction management across touchpoints
- Provide responsive helpdesk and IT support
- Create unified digital experiences that exceed expectations
Employee Experience
- Streamline onboarding and offboarding for consultants
- Optimize talent and workforce management
- Create unified tools that boost productivity
IT and Digital Operations
- Enhance service management and ITSM
- Track resources and assets efficiently
- Centralize records across practice areas
Operations and Supply Chain
- Optimize procurement and vendor management
- Track equipment and resources effectively
- Create unified digital experiences for partners
Global Business Services
- Automate shared services operations
- Centralize business operations
- Enable secure workflows across locations
Platform Components for Professional Services
Key Benefits
- Enhanced Service Delivery: Focus more time on high-value client work
- Operational Excellence: Reduce costs while improving outcomes
- Innovation Enablement: Rapidly develop and deploy new services
- Client Satisfaction: Deliver transparent, efficient experiences
- Revenue Growth: Create new opportunities as an implementation partner