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Digital Experience Platform for Government

Build Better Government Experiences

Enable your agency to create digital experiences that serve citizens better while reducing administrative burdens. The Kinetic Experience Platform empowers government organizations to modernize service delivery without replacing existing systems, aligning with federal initiatives to rebuild trust through improved customer experience.

Meeting Today's Government Challenges

Reduce the "Time Tax" on Citizens: Transform complex, paper-based processes into streamlined digital experiences that respect citizens' time. Create intuitive self-service portals that make government services accessible and efficient, directly supporting federal initiatives to reduce administrative burdens.

Modernize Service Delivery: Build digital experiences that work for everyone. The Kinetic Experience Platform enables agencies to create accessible, equitable, and responsive services that meet citizens where they are—whether online, mobile, or in person.

Bridge Organizational Silos: Connect systems and streamline processes across departments without replacing existing infrastructure. Enable seamless service delivery even when multiple agencies are involved, supporting whole-of-government approaches to citizen service.

Maintain Security and Compliance: Design secure workflows that protect sensitive information while improving accessibility. Our platform supports implementations that align with federal security requirements including FedRAMP, Section 508 compliance, Privacy Act considerations, and Paperwork Reduction Act guidelines.

 

Supporting Government Priorities

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Digital Transformation

  • Unified Digital Experience Portals: Create centralized access points for citizens and employees that simplify service delivery
  • Secure Digital Workflows: Design and automate compliant processes that protect sensitive information
  • Data Integration and Management: Connect disparate systems while maintaining data integrity
  • Automation and Self-service: Reduce manual processes and empower users to complete tasks independently

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IT and Digital Operations

  • Service Management and ITSM: Streamline IT service delivery across your organization
  • Inventory and Asset Management: Track and manage resources efficiently

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Global Business Services

  • Shared Services Automation: Standardize and automate common administrative processes
  • Centralized Business Operations: Create unified operations centers that improve efficiency

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Operations and Supply Chain

  • Procurement and Vendor Management: Streamline purchasing and vendor relationships
  • Equipment and Asset Tracking: Maintain accurate inventory and asset records

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Facilities Management

  • Facility Maintenance and Operations: Streamline maintenance processes
  • Space Management: Optimize facility usage and planning

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Success Story: USDA Cloud Service Innovation

The USDA's National Information Technology Center (NITC) needed to modernize their service delivery for cloud infrastructure. Using the Kinetic Experience Platform, they:

  • Transformed a year-long development cycle into a 4-day solution deployment
  • Created seamless integrations with critical systems including CMDB, Active Directory, and vSphere
  • Enabled self-service capabilities for virtual machine management
  • Adapted quickly to new requirements like Azure cloud integration
  • Reduced operational overhead while improving service delivery