Optimizing the Self-Service Portal Platform Experience for IT Professionals
August 24, 2020Ideally, a service portal will optimize the experience for IT pros across these five areas, which are key aspects ofRead More
How to Optimize Your Self-Service Portal User Experience
August 18, 2020The best service portals optimize the end-user experience by building familiarity, convenience and intelligence into the service request process. Here'sRead More
Why “Embrace & Extend” Beats “Rip & Replace”
July 28, 2020Enterprises are generally avoiding large-scale rip-and-replace tech investments. But tactical purchases can drive more value from their installed systems.Read More
3 Challenges with Today’s Low-Code Platforms
July 23, 2020Popular low-code platforms on the market typically use one of these three approaches, which simply don’t work for large, complexRead More
How IT Pros Can be Like X-Men (Instead of Ex-pendable)
July 22, 2020There are (at least) three reasons CIO tenures aren't longer. Here's how to fix them and make IT teams intoRead More
Our New Brand Look
June 25, 2020We're refocusing how we deliver solutions on the Kinetic Platform, refreshing our brand and re-committing to making you a workflowRead More
How to Support Remote Workers with a Virtual Tech Bar
May 6, 2020What's a virtual tech bar? It features the same principles and technology as an in-person tech bar and can offerRead More
How to Optimize Employee Onboarding (and Offboarding) When Everyone is Working Remotely
April 28, 2020Talent onboarding and offboarding are complicated by the sudden shift to employees working from home. Here's how to assure yourRead More
12 Key Fulfillment Process Changes You’ll Need to Support WFH Staff
March 24, 2020Most of your people are probably now working remotely due to the COVID-19 pandemic. Here are 12 support processes thatRead More
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