4 Ways to Make Business Processes Better, Cheaper & Faster
August 6, 2013Today's customers expect it all. But how can businesses provide outcomes that are better, faster and cheaper all at once?Read More
How to Calculate Cost Savings from Automated Self-Service
July 10, 2013Automated request management self-service accelerates the delivery process, improves accuracy and reduces costs. Here's how to calculate the potential return.Read More
Agile Service Request Management
July 26, 2012Given that agile approaches can improve productivity and quality, now may be the time to examine the agility of yourRead More
Three Keys to Making Multi-tenancy Work
March 29, 2012Not all multi-tenant applications are alike. Their cost and value are heavily dependent on these three architectural and design considerations.Read More
Better Visibility into Change Management
December 8, 2011Change management can affect thousands of employees in many ways. Users in different groups may need different levels of notificationRead More
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