What’s New on Kinetic Community – August 2013

Here is what’s new on the site over the past 30 days:

Implementing a Multi-Language Survey (August 21, 2013)

There are two main methods of implementing a multi-language survey, each with its own pros and cons, but making framework changes to support multi-language surveys is a bit more involved than simply cloning the survey and changing the displayed text. This article will focus on how to implement framework changes to enable multi-language surveys.

Arranging Checkbox Answers in Multiple Columns (August 20, 2013)

When you have a large number of checkboxes related to a single question, their arrangement on the page can become unwieldy and ugly. This solution article explains how to collect the answers in a multiple-checkbox List field and arrange them in parallel columns using JavaScript.

Putting Answers into Mobile-Friendly Tables (August 19, 2013)

The simple service item described in this article illustrates using a customer’s answers to build up a table in Kinetic Request.  This enables the customer to request multiple items (ex. Port details for a Server Add Request) without having to have multiple instances of the same field (ex. Port Type and IP Address) on the service item.

LinkedIn Handlers (August 15, 2013)

These two LinkedIn handlers allow you to post a comment along with corresponding web content to both an individual and a company’s profile. This web content url can be posted along with a Title, a Description, and an Image Url.

Twitter Handlers (August 15, 2013)

These two Twitter handlers allow you to post statuses of differing complexities to Twitter. One handler will post a text only status while the other one allows you to post a picture in jpg, gif, or png format.

Populating a Mobile-Friendly Table Using a Simple Data Request (August 13, 2013)

The service item described in this article illustrates using Simple Data Request to build up a table in Kinetic Request.  Once loaded, the sample service item uses the Simple Data Request framework to retrieve a list of User records and display a table of Create Date, Modified Date, Email, Login Name, and Full Name field values.

Data Pull (August 7, 2013)

This package contains the files necessary for displaying results from Kinetic fulfillment records (approval, work order) in the customer’s review request. This allows the customer to view fulfillment information without creating duplicates of all the fulfillment answer in the original request.

SMTP Calendar/Meeting Invite Task Handler (July 30, 2013)

This handler builds and sends an email with an icalendar meeting request invite directly to the specified email server specified by the associated task info values.

To learn more, check out all recent updates and resource additions on Kinetic Community.