Agent logs and Task handlers are now able to be downloaded from the Kinetic Data Platform console. Get details!
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Currently browsing: Complex Workflow
Let’s Make the Perfect Cup of Coffee with Workflow Automation!
Let’s Make the Perfect Cup of Coffee with Workflow Automation!
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First Step in Workflow: Moving from Unstructured to Managed Processes
This post defines KAMM stage one and stage two processes; the benefits of redesigning stage one processes; and the requirements for making this transition.
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New Features: Bulk Submit & Copy Submissions
Kinetic Data outlining new capabilities we call ‘Bulk Submit’ and ‘Copy Submission API endpoint’
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New Feature: Run Explorer
Now streamline the process for testing and updating your workflow runs in Kinetic Data.
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December 2021 Product Updates
Kinetic Data December 2021 Product Updates: Next-Gen Search. Web APIs. File Resources.
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The 20 Building Blocks of ERM & All Business Applications
Is it true all business applications are basically assemblies of the same 20 components? Here’s a look at the 20 building blocks, with definitions. You decide.
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Predicting the Future of ITSM — How Did We Do? Part 5: The Customer
In 2015, we published five predictions of how IT would change by 2020. Here’s a look at the last of those predictions, and our take on where we are today.
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Predicting the Future of ITSM — How Did We Do? Part 4: The Role of IT
In 2015, we published five predictions of how IT would change by 2020. Here’s a look at the fourth of those predictions, and our take on where we are today.
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