5 Steps to a Better Service Desk
All a service desk really needs to do is communicate effectively and expedite the resolution of problems to meet customerRead More
7 Steps to a Better Team Portal: Building Portals to Delight Teams & Their Peers
Team portals are basically web pages and apps to interface with teams. It can include ways to contact them, aRead More
Enterprise Approval Flexibility: The Kinetic Data Approach
In large organizations, change management can affect thousands of individuals in various ways. Users in different functional groups and geographicRead More
Enterprise Request Management: How to Get Started
Enterprise request management (ERM) is a business-efficiency strategy that takes a holistic approach to centralizing and automating business processes andRead More
How Enterprise Request Management Improves Process Efficiency While Reducing Security Risks
Enterprise request management (ERM) is a service delivery strategy that combines a single intuitive Web portal with a workflow automationRead More
Streamlining Infrastructure Automation: A Service Provider’s Approach
Service provider organizations today need to streamline infrastructure provisioning processes, achieving seamless integration across complex toolsets encompassing public, private andRead More
Customers Want a Better Experience; Give It to Them with a Storefront
Companies around the world are gaining competitive advantage through digital transformation and a focus on the adoption of innovative andRead More
Enterprise Service Integration with Kinetic Task
In today’s complex technology landscape, organizations are challenged to consistently deliver top-quality services while progressively reducing costs. The competitive marketplaceRead More
Business Process Automation Anywhere and Everywhere with Kinetic Task 3.0
Business Process Automation (BPA) is typically reserved for complex, core business processes. Kinetic Task 3.0 now brings BPA to thousandsRead More
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