How Kinetic Data Products Support Enterprise Request Management
Enterprise Request Management (ERM) enables enterprises to deliver business services faster and at lower cost while dramatically improving the customerRead More
How Kinetic Data Approaches Integration
The Kinetic platform is a customer-centric system of engagement built for future flexibility and extension. Kinetic Request includes various dataRead More
Say Goodbye to the IT Service Management Queue
Tablets, smartphones, and increasing employee expectations for faster, more responsive IT support are creating new ground rules for IT serviceRead More
5 Steps to a Better Service Desk
All a service desk really needs to do is communicate effectively and expedite the resolution of problems to meet customerRead More
7 Steps to a Better Team Portal: Building Portals to Delight Teams & Their Peers
Team portals are basically web pages and apps to interface with teams. It can include ways to contact them, aRead More
Enterprise Approval Flexibility: The Kinetic Data Approach
In large organizations, change management can affect thousands of individuals in various ways. Users in different functional groups and geographicRead More
Enterprise Request Management: How to Get Started
Enterprise request management (ERM) is a business-efficiency strategy that takes a holistic approach to centralizing and automating business processes andRead More
How Enterprise Request Management Improves Process Efficiency While Reducing Security Risks
Enterprise request management (ERM) is a service delivery strategy that combines a single intuitive Web portal with a workflow automationRead More
The Technology Behind Enterprise Request Management
ERM is a business-efficiency strategy that centralizes and automates business processes and service requests using an intuitive Web user interfaceRead More
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