Back in 2015, we published five predictions of how IT would change by 2020. So, how did we do? Let’s...
The current state of the market for enterprise collaboration applications seems to present somewhat ...
As noted here previously, there are numerous words, phrases, and acronyms which are either unique to...
When any portion of an enterprise network or data center fails, restoring operation as quickly as po...
Now that cloud computing and the consumerization of technology enable non-technical business process...
Given the rapid and dramatic changes occurring in business and technology, it’s challenging to predi...
Bombarded by rapidly changing business requirements and frustrated by the constraints of legacy mana...
While change is a constant in IT, there’s no question that the technology developments of the past c...
IT service management (ITSM) principles are being embraced in shared service functions (HR, finance,...
Startup companies are widely perceived as being lean, agile, flexible, and most importantly: fast. D...