GreenState Credit Union Talent Management Solution
Streamlined employee onboarding is essential for smooth role transitions. GreenState Credit Union expanded rapidly, identifying a pressing need to enhanceRead More
Automated System and Processing User Requests for Construction Materials Producer
Replace manual process for handling and approving user requests for system and account access, set-up, and application changes with anRead More
Automating HR Helpdesk Administration
Initially, Kinetic Data’s Professional Services experts worked with the entertainment organization to help support and upgrade its BMC Remedy serverRead More
CareTech & Continuum Health Partners Heale of Frustrating Delays and Unnecessary Costs
Kinetic Request was a natural for CareTech because it was compatible with BMC Remedy. Graham explains, “We were familiar withRead More
High Marks Earned for Reducing Helpdesk Calls at the University of North Texas
Kinetic Request provided a consistent, effective framework for UNT to roll out a customer service portal to their ITSM environmentRead More
Queens Library Writes the Book on Enterprise Request Management
In 2010, Queens Library was using a combination of paper and email processes, with service requests submitted via interoffice mailRead More
ATS Automates New Customer Onboarding with Kinetic Data
ATS strives to deliver customized services that provide measurable results for customers. The company tracks metrics and performs analysis toRead More
ATS Customer Satisfaction Soars with Request Process Automation
ATS strives to deliver customized services that provide measurable results for customers. The company tracks metrics and performs analysis toRead More
FCPS Dramatically Improves Service Quality and Cuts Approval Time
Faced with tight budgets, school districts across the nation are searching for ways to increase operational efficiency. Teachers, meanwhile, areRead More
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