Organizations implementing request management portals for an IT service catalog or broader enterpris...
Selecting service catalog software generally starts with research, including reviews from analysts l...
As we reach the halfway point of 2014, here’s a quick look at the five most-read posts on the Kineti...
The focus and responsibilities of the CIO position are expected to evolve significantly over the nex...
IT professionals are feeling unprecedented levels of stress. The situation is unhealthy for those wh...
Most of us are familiar with the parable of the shoemaker’s children. The analogy of the shoemaker’s...
“A journey of a thousand miles begins with a single step.” –Lao-tzu, The Way of Lao-tzu
Kinetic Community is the information and interaction hub for users of Kinetic Data software. It’s th...
Most of the time, increasing customer satisfaction also means increasing costs: adding product featu...
Enterprise Request Management (ERM) is a business-efficiency strategy focused on centralizing and au...