Enterprise request management (ERM) is an approach to service delivery that combines an intuitive We...
Fall is the season for football, back-to-school, and scrambling to complete that summertime to-do li...
By any number of measures—scientific progress, computing power, economic output, enterprise technolo...
There are many words, phrases, and acronyms that are either unique to the ITIL / IT service manageme...
Enterprise request management (ERM) is a business efficiency strategy that combines an intuitive Web...
Every successful enterprise, obviously, relies on a range of skillsets within the organization: stra...
Enterprise architects face unique challenges as the bridge between IT and the business. They need bo...
Kinetic Community is the information and interaction hub for users of Kinetic Data software. It’s th...
In today’s complex technology landscape, organizations are challenged to consistently improve servic...
Though IT projects (and projects in general, for that matter) can fail for any number of reasons, fo...