Okay, “forget cost cutting” may be a bit strong (costs always matter!), but — according to recent re...
From serious breaches of customer data at Target, Home Depot and other major retailers to leaked pri...
Consumerization is the most sweeping change in IT in the past 20 years. Millennial workers, who’ve g...
Enterprise request management (ERM) is an approach to service delivery that combines an intuitive We...
Fall is the season for football, back-to-school, and scrambling to complete that summertime to-do li...
By any number of measures—scientific progress, computing power, economic output, enterprise technolo...
There are many words, phrases, and acronyms that are either unique to the ITIL / IT service manageme...
Enterprise request management (ERM) is a business efficiency strategy that combines an intuitive Web...
Every successful enterprise, obviously, relies on a range of skillsets within the organization: stra...
Enterprise architects face unique challenges as the bridge between IT and the business. They need bo...