TL,DR; Never. Ever. Not even then.
TL,DR; decouple IT operations from customer service and development. Then realize the incredible sav...
Software reflects the beliefs and assumptions of those who make it.
We’re always adding to the list of integrations that are pre-developed and free to download. Of cour...
Adoption: Getting People to Use your Catalog If people don’t use your portal, there is a risk of mis...
At Kinetic Data we’ve been talking for years about Service Integration and Automation (SIAM) and bui...
TL,DR; Add diversity -> Increase trials -> Increase failures -> Increase learning = high pe...
How are we going to solve this problem? It’s impossible to know all the possible solutions to a give...