The current state of the market for enterprise collaboration applications seems to present somewhat ...
As the Kinetic Vision blog approaches another significant milestone, its 200th post, here’s a look b...
This couldn’t be happening at a worse time.
What are the new “rules” in IT support and service management? Kinetic Data recently spoke with Evel...
Did you ever play the telephone game as a child? Also known as “Chinese whispers,” this is a game in...
Beneath the “deceptively smooth surface” of today’s technology world swim the “four sharks of disrup...
When you are standing at the base of a mountain, it’s usually impossible to see the true peak. You w...
The big challenge in the outsourced service provider world (as well as for internal shared services ...
Fueled by ITIL recommendations, innovative vendor offerings, and industry analyst endorsements, serv...