Traditional BPM promised efficiency. It delivered complexity, six-figure implementations, and workflows your team couldn't change without calling a consultant. Kinetic reimagines BPM as it should have been from the start—lean, adaptable, and built for the way IT actually operates.
No rip-and-replace required. No license sprawl. Just BPM that helps you move faster without losing control.
50%
fewer tickets in 6 months
3X
faster onboarding across hybrid environments
Secure
Used by IT teams inside IL5/FedRAMP secure environments
The BPM Tax: Why Traditional Platforms Fail IT Teams
You've probably heard the pitch before. "Automate everything. Standardize processes. Transform IT service delivery." The promise sounds perfect. The reality? Bloated implementations that take months to deploy, rigid workflows that can't adapt when exceptions happen, and per-user pricing that punishes you for scaling adoption.
The result? IT teams are stuck maintaining inflexible automation that doesn't quite fit, or abandoning BPM initiatives entirely because the complexity outweighs the benefit.
Deploy in Weeks, Not Quarters
Start with one high-impact workflow—onboarding, access provisioning, service requests—and go live in 30-60 days. Our composable architecture means you build exactly what you need, when you need it, without committing to a multi-year transformation roadmap. Legacy BPM demands you reengineer processes upfront. Kinetic lets you start small, prove value, and expand organically. First live workflow in weeks. Measurable ROI before your first quarterly business review.
Orchestrate Across Everything
ServiceNow. Workday. Active Directory. That custom Java app from 2009 that nobody wants to touch. Kinetic connects them all without forcing migrations or demanding you adopt our "preferred" integration patterns. Our open integration framework speaks every protocol—REST APIs, SOAP, database connectors, file transfers, whatever your systems offer. Build custom handlers once, reuse them everywhere. Integration becomes a composable capability, not a one-off project.
Pay for Value, Not Headcount
Consumption-based pricing that scales with workflow execution, not user licenses. That means you can extend self-service to every employee, every approver, every stakeholder who touches a process—without budget panic. Want 5,000 employees using the portal? Great. Want 50 occasional approvers? Perfect. You pay when workflows run and value gets created, not when someone logs in to check a status.
Where IT Teams Put BPM Reimagined to Work
Turn multi-week, multi-system onboarding chaos into a streamlined experience. One portal form triggers orchestration across HR systems, directory services, equipment provisioning, and access management—all with full audit trails and approval workflows that actually match your org chart. Fairfax County Public Schools manages 250,000 annual IT requests across 200+ locations with Kinetic, reducing service fulfillment time by 50% while supporting 184,000 students and 23,000 employees.
Replace email-based access requests and manual Active Directory changes with governed workflows that enforce least-privilege principles automatically. Approvals route based on role, sensitivity, and compliance requirements—with complete visibility into who approved what, when.Curion reduced access approval wait times by 65% while giving security teams full audit visibility across disconnected legacy systems—all without replacing existing IAM infrastructure. "We used to lose days waiting on access. Now it's minutes and everything's traceable."
Software installations, hardware requests, permission changes, and routine IT tasks move from ticket queues to automated fulfillment. Self-service portals reduce helpdesk volume while backend orchestration ensures consistency and compliance. GreenState Credit Union eliminated 85% of routine IT tickets by wrapping existing systems with Kinetic's self-service layer, giving employees instant access to common requests while keeping IT focused on strategic work. "We reduced tickets by 85% and gave time back to our people."
Standardize cloud resource requests with policy-driven workflows that enforce governance automatically. Development teams get the agility they need, security teams get the controls they require, and finance gets predictable consumption. USDA transformed cloud provisioning from weeks of manual coordination to 30-minute automated fulfillment—orchestrating across on-premises and cloud environments while maintaining strict federal compliance standards. "We automated 75% of common IT requests without changing a single backend system."
Service Desk Automation & Ticket Reduction
Case Study
How GreenState Credit Union Reduced IT Tickets by 85%
Learn how GreenState wrapped existing systems with Kinetic to eliminate thousands of repetitive tickets, automate common requests, and keep IT focused on high-value work.
Read the GreenState Case
Blog Post
Automating Employee Requests: The IT Leader's Guide
Discover the patterns that make employee request automation successful—and the common pitfalls that cause initiatives to fail.
Read the ArticleLegacy System Integration & Modernization
Case Study
How USDA Automated 75% of IT Requests Without Touching Backend Systems
Facing strict compliance requirements and aging infrastructure, USDA used Kinetic to orchestrate modern workflows across legacy systems—reducing cloud provisioning from weeks to 30 minutes.
Read the Case Study
Blog Post
Why Shadow IT Happens (And Why It's Not Always Bad)
Understanding why employees bypass IT processes—and how to channel that energy into secure, governed workflows instead of fighting it.
Read the Article
Guide
How to Tell if You’re in a Platform Trap
What starts as a smart move: standardizing, consolidating, streamlining... can quietly become a blocker to agility and progress. This 5-minute diagnostic helps you assess where your architecture might be holding you back.
Download the Guide