For every action, there is an equal and opposite reaction. Is this true with the subprocess known as...
Although process designers may cringe at the thought, adding approvals or other checkpoints througho...
Even though process designers may cringe at the thought, adding approvals or other checkpoints into ...
The opportunities to overcomplicate processes, forms, and systems are many. Since all of these eleme...
One of the most challenging parts of improving an approval experience is compliance. Whether it’s an...
We’ve been building automation systems for decades and we thought it was time to share what we’ve le...
As products and services become more commoditized, competition is increasingly global, and high prod...
“What’s in it for me?” WIIFM – one of my most often used acronyms strikes to the heart of many probl...
Neglecting your IT processes is as bad as neglecting your customer.
