Personal service, amp’d up professionalism.

Digitally transform any kind of personal service your organization offers. From IT to Human Resources, organizational wellness events and beyond, the Kinetic Data Tech Bar gives your team the tools to keep moving forward.

  • Schedule in-person, online and walk-in service
  • Schedule, perform and track field service activities
  • Increase efficiency of service fulfillment
  • Improve visibility and tracking
  • Get performance metrics to improve service delivery

Workflows targeted to the task at hand

  • Agents have visibility into upcoming appointments and work orders
  • Mobile friendly increases usage and adoption
  • Ease of use reduces training time and total ‘paperwork’ to complete a ticket
  • Configurable appointments mean agents only see necessary fields for the ticket to complete their work

Built-in feedback loop for continuous improvement.

  • Integrations with ticketing systems, asset management, incident management and more
  • Data population from existing systems to improve validation and reduce errors
  • Merge data from multiple systems of record to see lists of all activity in a single experience
  • Track outcomes and feedback via automated survey delivery

With the secure Kinetic Data platform, deliver streamlined digital experiences that:

Advance Appointment Scheduling

  • Minimize wait time & lost productivity with prescheduled appointments

Appointment
Notifications

  • Receive timely reminders to reduce missed appointments

Walk-Up
Registration

  • Register for ‘walk-up’ service on arrival (where available)
  • Allows for tracking of walk-up vs. scheduled service to improve staffing resource allocation

Position in
Queue

  • Can provide visibility into user’s place in line on overhead screen (not included) at service center

Short introduction to our Tech Bar Solution

Further Reading

Read a deeper dive on our view of virtual tech bar solutions and how to support remote workers.

See the Article