Digitally transform any kind of personal service your organization offers. From IT to Human Resources, organizational wellness events and beyond, the Kinetic Data Tech Bar gives your team the tools to keep moving forward.
Schedule in-person, online and walk-in service
Schedule, perform and track field service activities
Increase efficiency of service fulfillment
Improve visibility and tracking
Get performance metrics to improve service delivery
Workflows targeted to the task at hand
Agents have visibility into upcoming appointments and work orders
Mobile friendly increases usage and adoption
Ease of use reduces training time and total ‘paperwork’ to complete a ticket
Configurable appointments mean agents only see necessary fields for the ticket to complete their work
Built-in feedback loop for continuous improvement.
Integrations with ticketing systems, asset management, incident management and more
Data population from existing systems to improve validation and reduce errors
Merge data from multiple systems of record to see lists of all activity in a single experience
Track outcomes and feedback via automated survey delivery
With the secure Kinetic Data platform, deliver streamlined digital experiences that:
Advance Appointment Scheduling
Minimize wait time & lost productivity with prescheduled appointments
Receive timely reminders to reduce missed appointments
Register for ‘walk-up’ service on arrival (where available)
Allows for tracking of walk-up vs. scheduled service to improve staffing resource allocation
Can provide visibility into user’s place in line on overhead screen (not included) at service center
Short introduction to our Tech Bar Solution
Read a deeper dive on our view of virtual tech bar solutions and how to support remote workers.
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