We’re especially thankful this year for a particularly enlightening and engaging group: the truly social CIOs on Twitter. Here’s our list of the top 22.
Read moreWe’re especially thankful this year for a particularly enlightening and engaging group: the truly social CIOs on Twitter. Here’s our list of the top 22.
Read moreHere are five ways CIOs can take a more strategic leadership role within their organizations generally and impact the customer experience specifically.
Read moreBuying new enterprise technology is a crucial decision, as good choices often stay in place for a long time. And bad choices can be extremely costly.
Read moreCrisis situations and critical systems downtime cost money. Implementing a virtual war room tool enables organizations to resolve complex problems more quickly.
Read moreHow can IT leaders successfully address critical new priorities, while keeping costs under control? Here are three key initiatives to consider.
Read moreSelecting service catalog software generally starts with research, including reviews from analysts like Gartner. How does Kinetic Request stack up?
Read moreGet Forrester’s recommendations for provisioning cloud services to developers and how it parallels the enterprise request management (ERM) model.
Read moreLearn more about what defines the system architecture of a business service catalog, based on an organization’s current request management maturity level.
Read moreWhen new technology tools are needed to fix a broken business process, follow these six key steps to help make the right choices.
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