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See, I pushed for us to install Kinops, just like the new guy said, Kinops is a way to connect all of our departments. So requests can be handled more efficiently no matter which systems any of them use. All I had to do to get my tablet was submit the request once.

The first thing we did is we linked our client systems together, and I update our system and our customer system is updated literally two seconds later. The team at kinetic is unreal, pure genius.

The US Department of Agriculture discusses their experience as a customer with Kinetic Data, and how they utitlize Kinetic’s data services.

G2IT and the Navy utilize Kinetic Data’s request management systems to handle service requests and tasks.

Find out how Bock & Associates utilizes Kynapse, an automation management tool, to help their business thrive.

Nordstrom is a leading nationwide fashion retailer known for its commitment to outstanding customer service and technological innovation. In 2012, the company launched an initiative to improve the delivery of IT services to its internal customers Nordstrom employees.

Fairfax decided to convert to an enterprise request management system powered by kinetic request. The results. Teachers and staff report fulfillment time is cut in half. They spend less time requesting services and follow up phone and emails are greatly reduced.